Hybrid Pods

One Hybrid Pod. Five AI-native deployments.

Every Pod pairs a human operator with AI agents — same flat per-Pod pricing, same 14-day launch. Pick the shape that matches your queue.

Agent Copilot + PII Redactor Zero-Migration Knowledge Base Ingestor BYOT Workflow Templates Hyper-Personalization SDR Agent Solutions Architect Proposal Agent

OnboardingMost popular

Agent Copilot + PII Redactor

A support copilot that lives inside Zendesk, Shopify, and Freshdesk. It redacts sensitive data, searches your knowledge base, drafts the response — and waits for the human to approve before sending.

Real-time PII redaction at the US edge
Auto-draft replies from your KB & macros
Human-in-the-loop approval before send
Native to Zendesk, Shopify, Freshdesk

Scope this Pod

Pod profile

Pod shape: 1 human + AI agents
Ramp time: 14 days
AHT reduction: 60%+
Pricing: Flat per Pod / month

Native to your stack

ZendeskShopifyFreshdeskGorgiasIntercom

Onboarding

Zero-Migration Knowledge Base Ingestor

Drop in your SOPs, PDFs, macros, and policy docs. We turn the pile into a searchable AI knowledge base your Pod (and your copilot) can answer from on Day 1.

Ingest SOPs, PDFs, macros, internal docs
Auto-chunked, embedded, version-tracked
Searchable from inside your helpdesk
Continuously re-indexed as you update

Scope this Pod

Pod profile

Pod shape: 1 Hybrid Pod
Ramp time: 7 days
Manual migration: 0
Pricing: Flat per Pod / month

Native to your stack

NotionGoogle DriveConfluencePDFZendesk Guide

Throughput

BYOT Workflow Templates

Bring-your-own-tools. Reusable automation templates for the stack you already pay for — so we deploy faster and you don't migrate a thing.

Pre-built templates for common queues
Deploys inside your existing tools
No replatforming, no IT tickets
Tunable per-client without rebuilds

Scope this Pod

Pod profile

Pod shape: 1 Hybrid Pod
Ramp time: 14 days
Queue SLA: ≤24h
Pricing: Flat per Pod / month

Native to your stack

ZendeskShopifyIntercomFreshdeskGoogle WorkspaceClickUp

Revenue

Hyper-Personalization SDR Agent

An outbound agent that researches each target account and writes a personalized first line or angle — so cold email actually gets opened.

Per-account research, not generic blurbs
First-line + angle generation at scale
Plugs into your sequencer of choice
Tracked back to opens, replies, meetings

Scope this Pod

Pod profile

Pod shape: 1 human + AI agents
Ramp time: 14–21 days
Revenue generation: 3–5×
Pricing: Flat per Pod / month

Native to your stack

OutreachSalesloftHubSpotApolloClay

Sales

Solutions Architect Proposal Agent

Feed it a discovery call transcript. It returns a customized pilot proposal and an ROI breakdown — ready for your AE to refine and send same-day.

Transcript → tailored pilot proposal
Auto-generated ROI breakdown
Branded, edit-ready output
Cuts proposal turnaround from days to hours

Scope this Pod

Pod profile

Pod shape: 1 Hybrid Pod
Ramp time: 10 days
Proposal turnaround: <24h
Pricing: Flat per Pod / month

Native to your stack

GongFirefliesHubSpotSalesforceGoogle Docs

What's in every Pod

No matter which shape — you get the same backbone.

One flat price covers everything below. The only line on your invoice is one flat price × number of Pods.

Recruiting & onboarding

We hire, vet, and train every human operator. No staffing fees.

US-side account manager

Your single point of contact in Melville, NY — your timezone, your hours.

Continuous QA

10% of agent actions sampled, scored, and coached every week.

Attrition coverage

Backup operators kept warm. A departure never lands in your queue.

Real-time dashboards

Volume, FRT, CSAT, and copilot productivity — refreshed live.

Security baseline

Locked endpoints, MFA, screen recording, US-side PII redaction.

Not sure which Pod fits?

15 minutes on a call is enough to size it.

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